Lifetime Guarantee and Replacement

Covered by the Tupperware Lifetime Guarantee:

Tupperware products are guaranteed by the Company against cracking, warping, peeling and chipping under normal domestic use. There may be instances where the Company no longer carries parts or products that are brought in for replacement. Under such circumstances the Company will provide alternative parts or products that offer similar functionalities and of similar value to the parts or product brought in. The Company reserves the right to accept and/or to reject alternative product choices proposed by the Consultant and/or customers for a product replacement.

Conditions for Alternative Product Warranty Replacement

Where a part is no longer available, all other components or parts that make the product complete must be brought in for replacement, even though these parts are in good condition (seals, base, handle, spout, etc).

The alternative product chosen for warranty replacement should be an item from our regular catalogue at the stated price.

If the alternative product used for warranty replacement is lesser in value, there will be no refunds.

If the alternative product used for warranty replacement is higher in value, the Consultant or customer will be required to pay for the difference in value. This is called top-up value.

The top-up value for the replaced product will not be included for commissions and bonuses under the Tupperware Business plan or any other awards.

Not covered:

Certain products in our catalogue are marked with the "Q" symbol. (Current products under this catagory are vegetable peeler, ice cream scoop, knives, lunch bags and kits, water dispenser tap, spice shaker stand). These are not covered by the Lifetime Guarantee but are still guaranteed by Tupperware Brands to be free from manufacturing defects. They will be replaced, if defective, provided they are returned in accordance with Product Return & Replacement policies and procedures.

Product handling and usage issues like scratching, staining, melting on exposure to hot plate or excess heat burning, blistering in microwave application, impact damage by knocking/ hitting by hard objects, rusting, insect bite/ dust mite (microorganisms present in the dust, not seen by naked eye).

Breakage of products due to mishandling or dropping accidentally onto the floor.

Decorative printing, scale printing, bags, straps, pouches etc. are not covered by lifetime guarantee.

Any product or part damaged are not covered by our guarantee may be purchased individually.

Please read caring and cleaning tips to ensure the long life of your Tupperware products.